치과기공사의 직업만족도에 대한 조사연구 I (근무처에 대한 만족도)
Workplace Situation and Satisfaction Level of Dental Laboratory Technicians
오세윤, 김웅철, 김지환, 유진호, 김태석, 이태정,
소속 상세정보
오세윤 ( Oh Sae-Yoon ) - 고려대학교 보건과학대학
김웅철 ( Kim Woong-Chul ) - 고려대학교 보건과학대학
김지환 ( Kim Ji-Hwan ) - 고려대학교 보건과학대학
유진호 ( Yu Chin-Ho ) - 마산대학교
김태석 ( Kim Tae-Suk ) - 마산대학교
이태정 ( Lee Tae-Jung ) - 신흥실업전문대학 치기공과
KMID : 0362120060280010143
Abstract
Objectives;The purpose of the present study is to investigate workplace satisfactionlevel of dental technicians and the differences between that of dental lab owner’s and thatof employed dental technicians, who are working in dental laboratories.
Methods;Samples were comprised of 137 dental technicians working in dentallaboratories. Data were collected through self-administered questionnaires and analyzedto frequency distribution, correlation, t-test and multiple regression analysis.
Results; 1) Dental technicians generally are ‘somewhat or a bit satisfied’with their workplacesituations, regardless of position, sex, and individual career. 2) Mean values of 4 items out of 11 work situation factors of employed dentaltechnicians were significantly lower than those of lab owner’s. The 4 items are theopenness of management, working environment, pay, and policy in promotion and raise.They would be sources of dissatisfaction and conflict. 3) Level of satisfaction was significantly correlated with 2 subordinate variables, i.e.working conditions and administration policy. There is a tendency that administrationpolicy is a bit more important for lab owners, while working conditions are a bit moreimportant for employed dental technicians.
Conclusion;The employer-employee relationship of dental technicians seems to besound, as no signs of troublesome problem is detected. But the discrepancy revealed in theabove results is telling that there certainly exist some disagreement in the viewpoints ofthe two groups. It is necessary for the dental technicians to find ways to deal with thepossible triggers of discord and discontent.
키워드
Workplace satisfaction;Conflict;Dental lab owner;Employed dental technician
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